Shipping & Delivery Policy

We ship worldwide to supported checkout destinations. Standard tracked shipping is $12 USD and is free when the merchandise subtotal reaches $70 USD. Active paid Deskbit Club members receive free standard shipping while the membership benefit applies.

Orders normally leave the fulfilment partner within 2–4 business days. Typical tracked delivery is 3–7 business days within the United Kingdom and 7–18 business days to other supported destinations. Remote areas, border processing and peak periods can take longer. These are estimates rather than guaranteed dates.

A tracking link is sent after dispatch. Contact support immediately if an address is wrong. We cannot guarantee changes after packing begins. Customers are responsible for complete recipient, postcode and contact details.

International parcels may be assessed import duty, sales tax or handling fees by the destination authority or carrier. Unless checkout expressly collects them, these amounts are the recipient's responsibility. Refusing a parcel does not automatically waive return shipping or import costs.

Report visible parcel damage promptly with outer packaging, label and product photographs. Report a parcel that has not moved beyond the carrier estimate within 14 days. We will investigate with the carrier and provide the remedy required by applicable consumer law.

Deskbit products are non-powered physical workspace accessories. They contain no batteries, require no charging or mains connection, and the passive cooling stand has no fan.

Products therefore do not require lithium-battery freight handling. Cleaning fluid is a small, alcohol-free consumer cleaning solution and may be routed according to carrier rules.

Contact LAPTOPBITZ LTD at support@laptopbitzz.shop, +44 7503594336, or 8 Chisnall Brook Close, Downholland, Lancashire, England, L39 7AB, United Kingdom. Support hours are Monday–Friday, 09:00–17:00 Europe/London.